Terms & Conditions

August 1, 2024

Last Updated: January 2023

Slumberland Mattress® (“Slumberland“, “we“, “us“, or “our“) provides this website and our online shopping services to you subject to the following terms and conditions. Please read the following Terms of Use agreement carefully before accessing or using our website. By accessing, browsing, shopping, or otherwise using this site, you acknowledge that you have read, understood, and agree to these terms. If you do not agree to these terms, please do not use our website.

1. Privacy Policy

Please review our Privacy Policy, which is incorporated by reference and explains how we collect, use, and disclose information that pertains to your privacy when you access or use our website.

2. Your Account

You may browse the website without registering. However, to purchase products, access certain features or services, create wishlists, write reviews, participate in forums or chats, enter contests, receive newsletters, or utilize other website capabilities, you must register and create an account.

Account Registration: To register an account, you must be at least 18 years old and provide your full legal name, current mailing address, active email address, phone number, and billing information. You agree to notify us immediately of any changes to this information. We reserve the right to close your account at any time for any reason.

Usernames and Passwords: You are responsible for maintaining the confidentiality of your username and password. You are responsible for all activities, charges, and communications made under your username and password, whether by you or an authorized or unauthorized third party. Inform us immediately of any unauthorized use so we can disable access.

Account Use: Your Slumberland account is for your personal, non-commercial use only. You may create just one account per person. You agree to use your account and the services offered through the website in a lawful manner. You further agree not to make any false representations about your identity or personal information.

3. Ordering Products

Online Orders: To purchase products on our website as a registered user, simply add the items to your shopping cart, proceed to checkout, and complete the purchase process. All charges and billing will be handled securely through encryption by our third party payment processor.

In-Store Orders: You may also purchase products by visiting one of our retail showroom locations. Our sales associates will be happy to assist you.

Product Information: We aim for all product descriptions, images, pricing, availability and other details on our website to be current and accurate. However, errors may occur. We reserve the right to correct inaccuracies at any time without prior notice.

Prices and Payments: All prices listed are in British Pounds. We reserve the right to adjust pricing at any time without notice. To complete any order, full payment must be received in advance. We accept all major credit cards and other online payment methods. You represent that you have the authority to utilize the payment method provided.

Taxes: The stated prices for products do not include taxes, unless otherwise noted. Applicable taxes will be added to your order total at checkout.

Shipping and Delivery: We offer standard and expedited shipping options. Shipping costs will be calculated and presented during checkout based on your address, order details, and chosen shipping speed. You agree to the stated shipping costs before completing any order. We ship products to the addressed provided after payment is processed.

Product Availability: We make all efforts to accurately display product availability on the website. However, items may sell out or be unexpectedly unavailable. We reserve the right to cancel any order for which the product is not available. In such cases, you will be notified and refunded any charges for the product.

Returns and Refunds: Please see our separate Return Policy for details on eligible returns and refunds for orders placed through our website.

4. Acceptable Use Policy

You agree not to use the website or any services offered through the website for any purpose that violates local, state, federal, or international laws. Additionally, you agree not to:

Use the website for any Commercial Activities, including selling products or services, advertising, marketing, or commercial solicitation without our prior written consent. “Commercial Activities” does not include your own personal, non-commercial transactions.
Impersonate any person or entity or make any false statement about your identity, employment, personal information
Improperly use or disclose any personal information, including protected health information, about any other person
Attempt to gain unauthorized access to the website, user accounts, systems or networks connected through the services
Collect information from the website using any automated means, such as data scraping, bots, spiders, crawlers, or other extraction methods
Upload, download, post, email, distribute, transmit or otherwise disseminate any harmful or inappropriate User Content
Infringe the proprietary rights, intellectual property rights, or privacy rights of Slumberland or any third party
Defame, harass, abuse, threaten or defraud others
Violate the legal rights of others, including by infringing or misappropriating intellectual property rights
Post, upload or distribute marketing or advertising content, software viruses or malicious code, or links to any of the foregoing
Modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the website
Remove any copyright or other proprietary rights notices contained in the website
Facilitate or enable any violations of these Terms of Use

If we believe you are violating these terms, we reserve the right to immediately terminate your access to the website without notice to you.

5. User Generated Content

Reviews, Comments and Forums: The website may allow you to leave product reviews, participate in forums and chats, post comments and engage in other forms of user-generated content. Any content you submit represents your personal views and opinions and does not necessarily reflect the views of Slumberland.

By submitting user content, you grant us a non-exclusive, perpetual, irrevocable, worldwide, royalty-free, fully sub-licensable right to reproduce, distribute, modify, run, publicly display, translate and otherwise use your reviews, forum postings, comments and any other content in whole or in part in connection with our business. You acknowledge you will receive no compensation of any kind for the use of your submissions.

Content Standards: You agree not to upload, distribute, post or otherwise transmit any user content that:

Is unlawful, harmful, threatening, abusive, tortious, defamatory, libelous, invasive of privacy or publicity rights, vulgar, pornographic, profane, racist, inaccurate, misleading or fraudulent
Violates any third party’s intellectual property rights, including copyrights, trademarks and patents
Contains personal information of any other individual without their express consent
Impersonates another person or otherwise misrepresents your affiliation or links to any third party
Contains malicious code, spam, or malware

We reserve the right to moderate or remove any submitted content that violates these standards or is otherwise inappropriate in our sole discretion without notice. Users banned for violations may be unable to access the website or services in the future.

6. Copyright and Trademark Notice

The contents of the website are protected by international copyright laws and trademark laws. All product names, brands and company names mentioned on the website are trademarks or registered trademarks of their respective owners.

Copyrights: The text, content, graphics, photographs, images, videos, compilation, systems organization and design are copyrighted works owned by Slumberland or used under license or authorization. Any copying, redistribution or publication must be explicitly permitted under these Terms of Use or authorized in advance in a separate written license agreement with Slumberland.

Trademarks: Any Slumberland trademarks, logos and service marks displayed on the website are registered and unregistered marks owned by Slumberland. Using, copying, imitating or interfering with Slumberland trademarks without prior authorization or permission is strictly prohibited.

Reporting Copyright Violations: If you believe your intellectual property is infringed by any content on the website, please submit a complaint detailing the alleged violation to our Copyright Agent:

DMCA Compliance Dept.
Slumberland Mattress®
Address: 1234 Mattress Lane, Slumberlandville, MN, 55555

Email: [email protected]

We will respond expeditiously to investigate and address alleged violations under the U.S. Digital Millennium Copyright Act (DMCA) and EU laws. Counter-notifications may be submitted by following the procedures specified in the DMCA.

7. Disclaimers and Limitations of Liability

No Warranties: While we aim to provide accurate and up-to-date information, THE WEBSITE, PRODUCTS, SERVICES AND MATERIALS ARE PROVIDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY.

Site Operation: We do not warrant the website will operate uninterrupted or error-free. We may need to temporarily shut down the site for maintenance and make edits or changes to features, functionality or content without notice.

External Links: The website may contain links to third party websites. These links are provided solely as a convenience. Slumberland does not manage or control these sites and is not responsible for their content or accuracy. Our inclusion of links does not imply any endorsement or association with the linked sites. You access third party websites at your own risk.

** Viruses**: We cannot guarantee the website is virus or malware free. You are responsible for taking necessary precautions to protect your computer and electronic devices when accessing and using the website.

Limitation of Liability: IN NO EVENT SHALL SLUMBERLAND BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS OR USE OF THE WEBSITE OR SERVICES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE. THIS INCLUDES DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA OR OTHER INTANGIBLE LOSSES EVEN IF SLUMBERLAND WAS ADVISED OF THE POSSIBILITY OF THE DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM USE OF THE WEBSITE OR SERVICES IS LIMITED TO THE GREATER OF £100 OR THE AMOUNT PAID BY YOU TO SLUMBERLAND IN THE YEAR PRECEDING THE EVENTS GIVING RISE TO THE CLAIM.

8. Governing Law and Jurisdiction

These Terms will be governed solely by the laws of the United Kingdom. Any disputes relating to these Terms or your use of the website will be resolved in the courts located in the United Kingdom. We consent to the personal jurisdiction of those courts for any such disputes.

9. Changes to the Terms

We reserve the right to revise these Terms at any time without advance notice by updating this page. Your continued use of our website indicates you accept and agree to the updated Terms. You should review the most current version of the Terms before using our website.